Policy Outline & Quick Links
Introduction & Scope of Policy
Welcome to Royal Rajasthan Properties ("we," "us," "our," or the "Firm"). We are an independent, premier real estate consultancy and investment advisory firm based in Jaipur, Rajasthan, led by Senior Property Consultant Navratan Kumawat.
We specialize in verified property corridors across Jaipur, including the 300 Bigha Mega Township on Diggi Road, Ajmer Highway Gated Townships, Jagatpura, and premium commercial hubs.
This Privacy Policy governs how we collect, handle, store, use, and protect your personal information whenever you:
- Visit or interact with our official website (royalrajasthanproperties.com).
- Submit an inquiry through our digital advertisements, including Facebook and Instagram Lead Ads (Meta Instant Forms).
- Fill out any online form on our portal (such as the Homepage Hero Desk, Dedicated Inquiry Desk, Advisor Callback Desk, or Schedule Visit Scheduler).
- Contact our sales, support, or advisory team via direct telephone calls or WhatsApp messages.
Legal Standard Note: We manage and protect your personal details in good faith, in adherence with applicable Indian information technology and data protection standards and reasonable security practices.
Personal Information We Collect
To provide accurate property recommendations, verify eligibility for early developer discounts, deliver pricing brochures, and coordinate property site tours, we collect the following personal information provided directly by you:
Identity & Contact Details
- • Full Name: To address you personally in consultations and official communications.
- • Mobile / WhatsApp Number: To call you for consultation and transmit digital brochures, layout maps, and location coordinates via WhatsApp.
- • Email Address: To deliver official cost breakdowns, project brochures, and booking receipts.
Property & Investment Preferences
- • Property Type: Residential Plots, Commercial Boulevard Plots, Luxury Villas, Apartments, or 300 Bigha Township.
- • Target Corridor: Diggi Road, Ajmer Highway, Jagatpura, C-Scheme, or specific sectors in Jaipur.
- • Indicative Budget: Budget tiers (e.g. ₹25L–₹50L, ₹50L–₹1Cr, or ₹1Cr+) to curate suitable options.
Site Visit & Scheduling Details
- • Preferred Inspection Date & Time: To reserve site tour slots with our property executive.
- • Accompanying Visitors: Number of family members or co-investors attending.
- • Transport Assistance: Pick-up requests for complimentary VIP cab site tours.
Technical & Interaction Data
- • Device & Browser Data: IP address, device type, operating system, and browser version.
- • Referral URL: Information indicating whether you reached us via Google, Facebook, Instagram, or direct link.
- • Browsing Engagement: Pages visited, properties inspected, and session duration.
Information Collected Through Meta (Facebook & Instagram) Lead Ads
Royal Rajasthan Properties runs paid digital advertising campaigns on Meta platforms, including Facebook and Instagram. When you click on one of our sponsored advertisements and interact with an Instant Lead Form:
- Voluntary Form Submission: You choose to submit your personal details (such as Name, Phone Number, Email, and Property Preferences) in response to a specific advertisement (e.g. "₹1,000/Gaj Early Discount on Diggi Road 300 Bigha Township").
- Direct Ingestion: The data you submit is securely ingested into our customer inquiry pipeline for the explicit purpose of responding to the exact offer or property you inquired about.
- Strict Scope of Contact: We use Meta lead information exclusively to fulfill your consultation request, send the relevant brochure or rate card via WhatsApp/email, and address your real estate questions.
- Consent: By submitting a Meta Instant Form, you authorize our senior consultant or authorized advisory representative to contact you by telephone or WhatsApp regarding the property shown in the advertisement.
How We Use Your Personal Information
We process and use your information strictly for legitimate real estate advisory, customer service, and transaction facilitation purposes:
Data Sharing & Third-Party Disclosures
We strictly limit the sharing of your personal details to verified operational necessities:
- Internal Advisory Team: Your inquiry details are shared only with Senior Consultant Navratan Kumawat and assigned site-visit coordinators within Royal Rajasthan Properties.
- Verified Developers (Upon Your Request): If you choose to proceed with a formal booking or registry of a plot, villa, or commercial unit, your necessary documentation is submitted directly to the verified developer or legal drafting authority with your explicit knowledge.
- Technology & Infrastructure Providers: We use industry-standard platforms to deliver communications (WhatsApp Business API, secure email dispatch via FormSubmit, and encrypted Google Sheets/CRM repositories). These vendors process data solely to execute technical workflows on our behalf.
- Compliance With Legal Authorities: We may disclose information if required to do so by applicable law, court order, or formal request from competent law enforcement or governmental authorities in India.
Data Security, Storage & Confidentiality
We take administrative, technical, and physical measures to protect your personal details against unauthorized access, alteration, disclosure, or destruction:
All data transmitted between your browser and our website is protected by modern HTTPS / TLS encryption.
Access to customer inquiries is restricted behind password-authenticated, cryptographic token-protected admin dashboards.
No customer Personally Identifiable Information (PII) is exposed in browser URLs, query parameters, or public pages.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the real estate advisory services you requested, manage our customer relationship, and maintain necessary financial or dispute-resolution records:
- Active Inquiries: Retained during the active consultation, negotiation, and property search cycle.
- Transactional Records: Records associated with booked properties or registered agreements are retained for the duration mandated by applicable Indian tax and property documentation statutes.
- Inactive Contacts: Inactive leads with no ongoing interest are periodically archived or permanently purged upon request.
Third-Party Services & Links
Our website and advertising workflows integrate with reputable third-party platforms:
- Meta Platforms (Facebook & Instagram): Advertising campaigns and Instant Lead Ads.
- WhatsApp (Meta): Real-time messaging and document sharing.
- Google Services: Google Tag Manager, Google Maps, and Google Fonts.
- Rajasthan RERA Portal: External references to rera.rajasthan.gov.in for statutory regulatory verifications.
Please be aware that third-party platforms maintain their own independent privacy policies and terms of service. When you navigate away from our website or interact on external applications (like WhatsApp or Facebook), their respective privacy notices apply.
Your Privacy Rights & Opt-Out Options
We empower you with straightforward, transparent control over your personal information:
You may contact us anytime to confirm what contact information or preferences we hold in our CRM regarding your inquiry.
If your phone number, email, or investment preferences change, contact us to update your records immediately.
To stop receiving property updates or calls, simply reply "STOP" on WhatsApp or inform our advisor during a call. We will mark your record as opted-out.
You have the right to request permanent deletion of your phone number and contact details from our active advisory database.
Policy Updates & Modifications
We may periodically review and update this Privacy Policy to reflect enhancements in our advisory services, technological infrastructure, or statutory regulatory standards. When updates are published:
- The revised version will be published directly on this page (/privacy-policy/).
- The "Effective Date" at the top of the policy will be updated accordingly.
- Continued use of our website or consultation services after updates signifies your review and acceptance of the revised terms.
Contact Us & Privacy Grievance Desk
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, request data deletion, or update your contact preferences, please connect directly with our verified contact desk:
The verified contact details shown above (Phone: +91 94618 12342, Email: nav00900@gmail.com, Office: Opposite Knowledge City, Diggi Road, Jaipur) correspond to the active consultation channels of Royal Rajasthan Properties. If you register under a distinct statutory corporate legal entity (e.g., [Registered Company Legal Name] Private Limited / LLP) or designate a dedicated Grievance Officer email, you can provide those specific details for inclusion.